NOTICE: We have been getting a lot of calls over the last three months about our customers not receiving their water bills. After further research we approached the United States Postal Service. This is the answer we received from them.
"Thank you for contacting the United States Postal Service® and taking the time to share your concerns with us. The Postal Service is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19.
Your inquiry has been processed and assigned to Service Request #_______ and has been forwarded to the appropriate management team for research and response. "
We most certainly understand your concern about late charges on your bills. With that being said we intend to discuss this problem with the board of trustees. You have the capability to set up an account on our web page and have your bill emailed to you as soon as they are printed. You DO NOT have to pay your bill online to set up an account for viewing. You also may call in and we can give you the current balance on your account at any time.
““Water First for Thirst is a statewide campaign to educate Ohioans about why water should be the first beverage of choice. Originally developed by Columbus Public Health, Water First for Thirst provides tools that empower communities to make more informed choices about their beverages. Visit http://www.odh.ohio.gov to learn more about why you should choose Water First for Thirst!”
